Member Acquisition Inside Sales Lead

PadSplit, Inc; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

PadSplit, Inc is seeking a Member Sales Manager in the United States to build and lead a high-volume inside sales function that converts prospective renters into PadSplit members. The role demands ownership of process, performance, and people to grow bookings while optimizing customer acquisition costs.

You will develop a repeatable sales process, coach agents, and drive improvements across conversion metrics, with exposure to HubSpot, Zendesk, and Intercom.

Qualifications

• 5+ years of experience in inside sales, high-volume outbound sales, or contact center leadership, with at least 2 years leading a team of 15+.
• Proven track record of hitting sales targets through team performance and data.
• Experience building/rebuilding cadences, lead routing, SLAs, and incentives.
• Remote leadership experience with distributed or offshore teams.

Responsibilities

• Build and improve the member acquisition process including scripts, cadences, and routing from first contact through move-in.
• Establish response-time expectations and lead coverage strategies per time zones.
• Set daily/weekly activity targets, maintain a performance scoreboard, and hold agents accountable.
• Coach agents using call recordings and performance data; demonstrate effective selling when needed.
• Analyze lead quality, connection rates, conversion rates, and cost per booking to drive improvements.
• Establish reliable reporting and attribution across sources, agent performance, and bookings.
• Hire, train, develop, and manage a high-performing sales team; decide on headcount as needed.
• Collaborate with Sales Leadership, Sales Ops, Product, Marketing, and Member Experience.

Skills

Sales leadership

Inside sales

Data-driven

CRM proficiency

Coaching

Tools

HubSpot

Zendesk

Intercom

Power dialers

Job description

PadSplit, Inc is seeking a Member Sales Manager in the United States to build and lead a high-volume inside sales function that converts prospective renters into PadSplit members. The role demands ownership of process, performance, and people to grow bookings while optimizing customer acquisition costs.

You will develop a repeatable sales process, coach agents, and drive improvements across conversion metrics, with exposure to HubSpot, Zendesk, and Intercom.