Member Accounts & Solutions Specialist

Hzcu; Missoula (MT); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Telemedicine for part-time employees

Paid Time Off per Full Calendar Year

Job summary

Horizon Credit Union is seeking a Member Account Specialist in Missoula, MT. You will deliver exceptional member experiences, open accounts, verify transactions, and promote credit union products.

The role requires basic financial experience, strong communication, and the ability to handle cash with accuracy. Join a team focused on community service and growth within our branch network.

Qualifications

• High school diploma or GED is required.
• Six months financial institution or equivalent experience is required; one year preferred.
• Demonstrated ability to identify member needs and recommend suitable products.

Responsibilities

• Ensure every interaction delivers a positive member experience and offers relevant solutions.
• Own the full end-to-end membership and account opening process, including complex ownership types.
• Verify cash transactions, balance drawers, and maintain cash controls.
• Open deposit accounts and cross-sell products and services to members.

Skills

Member service

Cross-selling

Sales experience

Cash handling

Communication

Relationship building

Tools

Core data system

Job description

Horizon Credit Union is seeking a Member Account Specialist in Missoula, MT. You will deliver exceptional member experiences, open accounts, verify transactions, and promote credit union products.

The role requires basic financial experience, strong communication, and the ability to handle cash with accuracy. Join a team focused on community service and growth within our branch network.