Accounts & Member Experience Specialist

Park City Credit Union; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Park City Credit Union is seeking a New Account Specialist to open and maintain personal, business, and specialty accounts, explain products, and deliver prompt, accurate service. The primary work location will be Minocqua after a training period in Merrill; this role emphasizes building member relationships, promoting e-services, and providing reliable support to the teller line.

Requirements include a high school diploma and customer service experience; strong communication and problem-solving

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Strong attendance and reliability in reporting to work.
• Courteous and professional member service attitude.
• Ability to complete complex transactions accurately.

Responsibilities

• Open new accounts and memberships for personal, business, and specialty accounts.
• Maintain accounts and handle debit card items as needed.
• Assist with teller line tasks and member requests.
• Promote e-services and expand member relationships.

Skills

Customer service orientation

Verbal communication

Problem solving

Detail oriented

Teamwork

Education

High school diploma or equivalent

Job description

Park City Credit Union is seeking a New Account Specialist to open and maintain personal, business, and specialty accounts, explain products, and deliver prompt, accurate service. The primary work location will be Minocqua after a training period in Merrill; this role emphasizes building member relationships, promoting e-services, and providing reliable support to the teller line.

Requirements include a high school diploma and customer service experience; strong communication and problem-solving