Meeting & Events Set-Up Tech

CBRE Group, Inc.; New York, Northern (NY, KY); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

CBRE Group, Inc. in New York seeks a Meeting and Events Associate to plan, coordinate, and execute meetings, conferences, and events within Workplace Experience. You will ensure smooth operations and client satisfaction across activities.

The role requires 3–4 years of related experience, strong MS Office skills, and physical ability to lift up to 50 lbs. Join a team focused on world-class service and KPI-driven results.

Qualifications

• High School Diploma or GED required.
• 3–4 years of related experience in events or workplace services.
• Ability to stand, walk, and lift up to 50 lbs as needed.

Responsibilities

• Plan, coordinate, and execute meetings, conferences, and events from start to finish.
• Oversee setup, refresh, and removal of food, beverage, and service items.
• Verify AV requirements and space configurations before events.

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Meeting and Events Associate, you will be responsible for the planning, coordination, and day-of execution of meetings, conferences, and events.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

• Oversee set up, refresh, and removal of food, beverage, and service items. Ensure smooth operations. Work with management to communicate department goals.
• Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual requirements are complete. Verify decor is in alignment with the client's vision.
• Follow up with clients pre- and post-event to confirm satisfaction. Review post-event reporting and reconciliation with management and recap results with the team.
• Troubleshoot and resolve complex client inquiries and escalated complaints.
• Accountable for the execution of SLAs, KPIs, benchmarks, and reoccurring reports.
• Approve head meeting and events calendar for event spaces.
• Order event supplies as needed.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You'll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Why CBRE?

• CBRE provides medical, dental, vision insurance, life insurance, disability coverage, and 401(k) from your start date including 15 days of PTO and 11 holidays.
• Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.