Meeting & Events Associate

CBRE Group, Inc.; Mountain View (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

CBRE Group, Inc. in Mountain View is seeking a Meeting and Events Associate to plan, coordinate, and execute meetings and events within the Workplace Experience function.

You will oversee setup, AV and decor alignment, liaise with clients, and ensure on-time delivery with a focus on service excellence and post-event reviews.

This role requires a high school diploma and 3–4 years of related experience, strong MS Office skills, and the physical ability to lift 50 lbs.

Qualifications

• High School Diploma or GED with 3–4 years of related experience.
• Must be able to lift 50 lbs and perform physical tasks.
• Proficient with Microsoft Word, Excel, Outlook; data entry.

Responsibilities

• Oversee setup, refresh, and removal of food, beverage, and service items.
• Confirm pre-event setup; review space configurations and AV requirements; verify decor aligns with client vision.
• Follow up with clients pre- and post-event to confirm satisfaction; recap results with the team.

Skills

Customer service

Event coordination

Data analysis

Communication

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Meeting and Events Associate, you will be responsible for the planning, coordination, and day-of execution of meetings, conferences, and events.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Oversee set up, refresh, and removal of food, beverage, and service items. Ensure smooth operations. Work with management to communicate department goals.
• Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual requirements are complete. Verify decor is in alignment with the client's vision.
• Follow up with clients pre- and post-event to confirm satisfaction. Review post-event reporting and reconciliation with management and recap results with the team.
• Troubleshoot and resolve complex client inquiries and escalated complaints.
• Accountable for the execution of SLAs, KPIs, benchmarks, and reoccurring reports.
• Approve head meeting and events calendar for event spaces.
• Order event supplies as needed.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.