Meeting & Events Manager

CBRE; San Francisco (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE in San Francisco is seeking a Meeting & Events Manager to lead a small team responsible for meetings, events and conference services within the Workplace Experience function. You will ensure world-class client service for our building's clients and visitors while managing budgets and vendor relationships.

The role requires 3-5 years of relevant experience, a bachelor’s degree or equivalent, strong leadership, communication and MS Office skills, and the ability to coach staff and drive

Qualifications

• Bachelor's degree preferred with 3-5 years of relevant experience.
• Experience in staffing, training, development, coaching, and measuring performance.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness.
• In-depth knowledge of Microsoft Office products.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills for percentages, fractions, and financial tasks.

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Serve as primary contact with clients for meeting & events forecasts and strategies.
• Troubleshoot and resolve client inquiries and escalated complaints.
• Maintain department budget. Approve purchase orders for event supplies as requested by the team.
• Implement enhancements for event success. Review reports to measure productivity and present findings to management.
• Ensure operations and vendors are compliant with location requirements.
• Accountable for tracking department SLAs, KPIs, and benchmarks.
• Lead by example and model CBRE RISE values.

Skills

Staffing

Training

Coaching

Performance management

Leadership

Microsoft Office

Organizational skills

Financial calculations

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

About The Role

As a CBRE Meeting & Events Manager, you will be responsible for the management of a small team assigned to meetings, events & conference services.

About The Role

As a CBRE Meeting & Events Manager, you will be responsible for the management of a small team assigned to meetings, events & conference services.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Serve as primary contact with clients for meeting & events forecasts and strategies.
• Troubleshoot and resolve client inquiries and escalated complaints.
• Maintain department budget. Approve purchase orders for event supplies as requested by the team.
• Implement enhancements for event success. This includes making improvements to processes, procedures, and systems. Review reports to measure productivity and present findings to management.
• Ensure operations and vendors are compliant with location requirements.
• Accountable for tracking department SLAs, KPIs, and benchmarks. Monitor related performance data and identify solutions for gaps.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial tasks

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Meeting & Events Manager position is $85,000 annually [or $40.87 per hour] and the maximum salary for the Meeting & Events Manager position is $95,000 annually [or $45.67 per hour]. The compensation yield to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

This role will provide the following benefits:

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).