Senior Meeting & Events Coordinator

CBRE; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

CBRE Senior Meeting & Events Coordinator will plan, coordinate, and execute meetings and events, ensuring high-quality delivery aligned with client expectations.

You will manage pre-event setup, AV requirements, calendars, inventory, and post-event feedback, collaborating across teams to meet SLAs and drive continuous improvement.

Strong communication, problem-solving, and data analysis skills are essential to successful event execution and customer satisfaction.

Qualifications

• Experience coordinating meetings and events.
• Ability to manage pre-event setup and AV requirements.
• Strong client communication and problem-solving skills.

Responsibilities

• Coordinate food, beverage, and service item setup.
• Collaborate with management to align event execution with client vision.
• Confirm pre-event setup including space configurations and audio/visual requirements.
• Follow up with clients pre- and post-event to confirm satisfaction and gather feedback.
• Troubleshoot client inquiries and resolve complaints; assist with SLAs and metrics.
• Lead the meeting and events calendar for event spaces.
• Order and manage event supplies and inventory.
• Analyze data to identify problems and propose improvements.
• Foster collaboration with related teams.

Skills

Event planning

Event coordination

Client relations

Audio/Visual setup

Data analysis

Inventory management

Team collaboration

Tools

A/V equipment

Job description

About The Role:

As a CBRE Senior Meeting & Events Coordinator, you will assist with the planning, coordination, and day-of execution of meetings, conferences, and events. This role is integral to ensuring the detailed delivery of high-quality events that meet client expectations.

Working hours:

Monday-Friday 7am-3:30pm, with flexibility to work some nights and weekends.

What You’ll Do:

• Coordinate the setup, refresh, and removal of food, beverage, and service items to ensure smooth operations.
• Collaborate with management to communicate department goals and align event execution with client vision.
• Confirm pre-event setup, including space configurations and audio/visual requirements, ensuring all details are complete.
• Follow up with clients pre- and post-event to confirm satisfaction and capture feedback for continuous improvement.
• Troubleshoot and resolve sophisticated client inquiries and advanced complaints efficiently. Assist in the execution of SLAs, critical metrics, benchmarks, and recurring reports to maintain high service standards.
• Lead the meeting and events calendar for event spaces, ensuring optimal utilization.
• Order and handle event supplies as needed, maintaining inventory and ensuring availability.
• Gather and analyze data to identify and solve complex problems, recommending new techniques and improvements.
• Impact own team and other teams whose work activities are closely related, fostering a collaborative environment.