MedSpa Front Desk Lead & Guest Experience

Greenwich MedSpa; Greenwich (CT); On-site; USD 28,000 - 41,000; Full time

Job summary

Greenwich MedSpa in Greenwich, CT seeks a Front Desk Lead to liaison with the Front Desk and MedSpa Manager, train and support the Call Center, provide customer service, and drive retail sales and appointment coordination.

The role emphasizes leadership, inventory support, and marketing collaboration, with strong communication, multitasking and team-focused work ethic required. Weekend availability is a plus.

Qualifications

• College degree or relevant experience; sales/marketing emphasis preferred.
• Two to three years of dermatologic/aesthetics experience preferred.
• Two to three years of sales experience preferred.

Responsibilities

• Open and close medspa in absence of management.
• Ability to change prices and void transactions when the manager is not present.
• Lead in training Aesthetic Representatives and support the Call Center.
• Assist Medspa Manager with inventory and month-end counts.
• Meet, greet and close patients; maintain reception and counters.
• Answer calls, set appointments, and process payments.

Skills

Interpersonal skills

Communication skills

Multitasking

Computer literacy

Detail oriented

Independent and team work

Saturday availability

Education

College degree or relevant experience

Job description

Greenwich MedSpa in Greenwich, CT seeks a Front Desk Lead to liaison with the Front Desk and MedSpa Manager, train and support the Call Center, provide customer service, and drive retail sales and appointment coordination.

The role emphasizes leadership, inventory support, and marketing collaboration, with strong communication, multitasking and team-focused work ethic required. Weekend availability is a plus.