Medication Management Pharmacy Technician Supervisor - Lafayette

Indiana University Health; Plainfield (IN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(K) retirement savings with match

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness incentive programs

Job summary

Indiana University Health is seeking a Refill Pharmacy Technician Supervisor located in Lafayette, IN, offering a hybrid work opportunity post-training. You will lead day-to-day operations for the centralized Refill team, ensuring regulatory compliance and timely patient access to medications.

The Supervisor will coordinate workflows, provide training, and support team engagement, working closely with healthcare professionals to maintain service quality and efficiency.

Qualifications

• Previous supervisory/leadership experience required.
• Requires Indiana Pharmacy Technician License.
• Full proficiency in typing and using Microsoft Office applications.
• Pharmacy Technician National Certification required.

Responsibilities

• Provide day-to-day operational leadership for the centralized Refill team.
• Coordinate daily workflows and monitor performance expectations.
• Serve as an escalation point for workflow issues.
• Foster team engagement and contribute to program growth.

Skills

Leadership experience

Mathematical calculation skills

Communication skills

Customer service skills

Proficiency in Microsoft Office

Education

High School Diploma or GED

Associate degree or equivalent experience preferred

Tools

Pharmacy computer systems

Computer-assisted devices

Job description

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description

This position is located in Lafayette, IN but offers a hybrid opportunity after fully trained. The Refill Pharmacy Technician Supervisor provides day‑to‑day operational leadership and frontline oversight for the centralized Refill team, supporting IU Health providers and clinics statewide to ensure timely patient access to medications. Reporting to the Refill Pharmacy Manager, the Supervisor coordinates daily workflows, monitors performance expectations, and ensures regulatory compliance. Key duties include, but may not be limited to:

• Scheduling
• Workload distribution
• Training and onboarding support
• Performance feedback assistance
• Serving as an escalation point for workflow issues

The role collaborates closely with peers, clinicians, nurses and pharmacists to drive workflow improvements, standardize processes and performance metrics, and maintain high levels of efficiency, accuracy, and service quality, while also fostering team engagement and contributing to the ongoing growth of the Centralized Refill program.

About this role

• Monday-Friday days schedule based on team calendar
• No weekends, no holidays
• Hybrid opportunity up to 3 days work from home after training and successfully meeting metrics

Requirements

• Requires previous supervisory/leadership experience.
• Requires the absence of criminal history related to the ability to work with drugs.
• Requires strong mathematical calculation skills.
• Requires Pharmacy Technician experience; IV admixture experience preferred.
• Requires knowledge of pharmacy and hospital computer systems and computer-assisted devices.
• Requires strong written and verbal communication skills.
• Requires strong customer service skills.
• Requires full proficiency typing and using Microsoft Office applications. High School Diploma or GED required.
• Associate degree or equivalent experience preferred.
• Requires Indiana Pharmacy Technician License.
• Requires Pharmacy Technician National Certification. BLS

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.