Refill Pharmacy Technician

Indiana University Health; Lafayette (IN); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Indiana University Health in Lafayette, IN is seeking a Pharmacy Refill Technician to manage prescription refill requests in a fast-paced, office-based setting. After training, a hybrid/partial remote schedule may be available.

You will work with providers and the pharmacy team to ensure accurate processing and compliance with Indiana regulations, supporting patient safety and efficiency.

Qualifications

• High School Diploma or GED required.
• Active Indiana Pharmacy Technician License required.
• Minimum 1 year of pharmacy technician experience (retail preferred; hospital experience considered).
• Pharmacy Technician National Certification within 1 year of hire unless enrolled in accredited program.

Responsibilities

• Collaborate with providers and clinical staff to review and manage prescription refill requests.
• Analyze refill requests for accuracy and completeness prior to pharmacist review.
• Enter and maintain prescription and refill information in the pharmacy system.
• Communicate with patients, providers, and pharmacies to clarify requests and resolve issues.
• Ensure all refill activities comply with state regulations and HIPAA standards.
• Prioritize workload to meet volume while maintaining accuracy.
• Support pharmacists and team members in daily operations.
• Maintain confidentiality and patient safety in all communications.

Skills

Attention to detail

Pharmacy terminology

Communication skills

Independence

Team collaboration

Education

High School Diploma or GED

Pharmacy Technician Certification (certified)

Job description

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Refill Department - Lafayette

IU Health has an exciting opportunity as we expand our Pharmacy Refill and Pharmacy Prior Authorization Departments. We will be filling several Refill Pharmacy Technician positions which will go live Spring and Summer of 2026.

The Refill Pharmacy Technician plays a critical role in supporting providers and patients by managing prescription refill requests in a fast‑paced, office‑based pharmacy environment. There is an opportunity for a hybrid/remote work schedule after fully trained. This unique position works closely with providers, clinical staff, and pharmacies to ensure refill requests are processed accurately, efficiently, and in compliance with Indiana pharmacy regulations. Technicians in the refill department work at the top of their license and are entrusted with responsibilities that maximize their technical knowledge, analytical skills, and attention to detail. This is an excellent opportunity for experienced pharmacy technicians seeking to expand their skills and grow within a collaborative healthcare team.

Key Responsibilities

• Collaborate directly with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies
• Analyze refill requests for accuracy, completeness, and appropriateness prior to pharmacist review
• Enter and maintain prescription and refill information accurately in the pharmacy system
• Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner
• Ensure all refill activities comply with state regulations, organizational policies, and patient safety standards
• Prioritize workload effectively to meet volume demands while maintaining a high level of accuracy
• Support pharmacists and other pharmacy team members in daily operations as needed
• Maintain confidentiality and uphold HIPAA standards in all communications and documentation

Knowledge, Skills, And Abilities

• Strong attention to detail with the ability to review and analyze medication refill requests
• Solid understanding of common drug names, dosages, and pharmacy terminology
• Effective written and verbal communication skills
• Excellent organizational and time‑management abilities
• Ability to work independently while also contributing to a team environment
• Demonstrated commitment to accuracy, quality, and patient safety

Qualifications

• High School Diploma or GED required
• Active Indiana Pharmacy Technician License required
• Minimum of one (1) year of pharmacy technician experience (retail experience preferred; hospital experience considered)
• Requires Pharmacy Technician National Certification within one year of hire unless enrolled in accredited college of pharmacy or enrolled in or graduated from an ASHP/ACPE accredited Pharmacy Technician training program.
• Ability to work under pharmacist supervision and follow established procedures

Work Environment & Schedule

• Office‑based setting within a provider‑supported refill department
• Set schedule with no nights, weekends, or holidays
• After an initial training period, partial remote work opportunities may be available based on performance, accuracy, and departmental metrics

Why Join This Team?

• Work at the top of your pharmacy technician license in Indiana
• Enjoy a stable, predictable schedule with work‑life balance
• Be part of a growing department with a supportive team environment
• Opportunity for professional growth and skill development within the pharmacy field

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.