Medical Virtual Assistant

Outsourcing Advantage; United States; À distance; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Weekly payments

Weekends off

Growth opportunities

Supportive environment

Résumé du poste

Outsourcing Staffing Advantage is seeking compassionate Medical Virtual Assistants to support healthcare providers across the United States. You will handle administrative tasks, coordinate patient care, maintain medical records, and help ensure smooth daily operations while protecting patient confidentiality.

Ideal candidates have 2+ years in medical offices or healthcare administration, familiarity with HIPAA, EMR/EHR systems, and strong English communication.

Qualifications

• 2+ years of experience in a medical office or healthcare administration.
• Familiarity with HIPAA regulations and patient confidentiality requirements.
• Experience using EMR/EHR systems.
• Excellent written and verbal English communication skills.

Responsabilités

• Schedule and confirm patient appointments.
• Verify insurance eligibility and benefits.
• Maintain and update patient records in EMR/EHR systems.
• Coordinate referrals, authorizations, and follow-up appointments.
• Prepare and manage medical documentation.
• Respond to patient inquiries via phone, email, or messaging platforms.
• Assist with medical billing and claims processing.
• Maintain compliance with HIPAA and patient privacy regulations.
• Communicate with healthcare providers, insurance companies, and patients.
• Support general administrative and office operations.

Connaissances

Medical administrative

HIPAA compliance

EMR/EHR experience

English communication

Organizational skills

Time management

Microsoft Office

Google Workspace

Remote work readiness

Formation

Medical Assistant certification

Outils

Athenahealth

eClinicalWorks

Kareo

Epic

NextGen

AdvancedMD

Description du poste

Outsourcing Staffing Advantage is a boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking compassionate, detail-oriented, and organized Medical Virtual Assistants to join our talent pool. In this role, you will support healthcare providers by managing administrative tasks, coordinating patient care, maintaining accurate medical records, and ensuring efficient daily operations while maintaining patient confidentiality.

Key Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance eligibility and benefits.
• Maintain and update patient records in EMR/EHR systems.
• Coordinate referrals, authorizations, and follow-up appointments.
• Prepare and manage medical documentation.
• Respond to patient inquiries via phone, email, or messaging platforms.
• Assist with medical billing and claims processing.
• Maintain compliance with HIPAA and patient privacy regulations.
• Communicate with healthcare providers, insurance companies, and patients.
• Support general administrative and office operations.

Requirements

• 2+ years of experience in a medical office, healthcare administration, or medical virtual assistant role.
• Familiarity with HIPAA regulations and patient confidentiality requirements.
• Experience using EMR/EHR systems.
• Excellent written and verbal English communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office and Google Workspace.
• Reliable internet connection and dedicated home office.
• Available to work business hours Eastern Time.

Preferred Qualifications

• Experience supporting U.S.-based healthcare providers.
• Familiarity with medical terminology, insurance verification, referrals, and prior authorizations.
• Experience with medical billing and coding processes.
• Experience using Athenahealth, eClinicalWorks, Kareo, Epic, NextGen, AdvancedMD, or similar platforms.
• Medical Assistant certification or healthcare-related education (preferred but not required).
• Opportunity to work on diverse and exciting healthcare projects.

Benefits

• Supportive and collaborative work environment.
• Weekly payments.
• Weekends off.
• Growth opportunities.