Medical Technician / Front Office Wellness Coordinator

Bluealchemywellness; North Augusta (GA); Hybrid; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Blue Alchemy IV Hydration & Wellness in Evans, GA seeks a warm, professional front office & client experience specialist. You will greet clients, manage check-ins, answer calls, and guide them through intake forms with a focus on calm, luxury service.

The role supports our nursing team, coordinates appointments, and promotes memberships while upholding high standards of cleanliness and patient care.

Qualifikationen

• Sales or customer service experience preferred.
• Excellent communication, both spoken and written.
• Strong organizational and multitasking abilities.
• Comfort with front-desk duties and in-person interactions.
• Interest in wellness and preventative care.

Aufgaben

• Welcome and check in clients professionally and warmly.
• Answer phones, respond to messages, and schedule appointments.
• Guide clients through consent forms and intake processes.
• Maintain a calm, organized front office environment.
• Educate clients on memberships, services, and promotions when appropriate.
• Support clinical tasks: patient intake, data entry, and scheduling.

Kenntnisse

Sales or CS experience

Strong communication

Organization

multitasking

Calm under pressure

Ausbildung

High school diploma or equivalent

Jobbeschreibung

You are the first face and voice a client experiences at Blue Alchemy, and often the last one too. This role sits at the intersection of hospitality and clinical care. You will welcome people in, help them feel calm and cared for, and support our nursing team so every visit runs smoothly and safely.

About Blue Alchemy

Blue Alchemy IV Hydration & Wellness is a medically guided wellness clinic in Evans, GA, serving Evans, Martinez, Grovetown, and the greater Augusta and CSRA area. Founded by Melissa Blue, RN, after nearly 30 years of nursing experience, our clinic exists to help people invest in their health before a crisis forces them to.

What You’ll Do

Front Office & Client Experience

• Welcome and check in clients professionally and warmly
• Answer phones, respond to messages, and schedule appointments
• Guide clients through consent forms and intake processes
• Maintain a calm, organized, luxury-style front office environment
• Educate clients on memberships, services, and promotions when appropriate

Clinical & Administrative Support

• Obtain and document vital signs accurately
• Communicate abnormal or concerning findings to the RN immediately
• Prepare treatment rooms and supplies for IV therapy services
• Maintain cleanliness, organization, and infection control standards
• Complete accurate documentation and data entry
• Support client retention, payments, and scheduling coordination

What We’re Looking For

• High school diploma or equivalent required
• Healthcare, wellness, hospitality, med spa, or concierge-style experience preferred
• Sales or customer service experience strongly preferred
• Strong communication, organization, and multitasking skills
• Interest in wellness and preventative health preferred

Who Thrives Here

We are looking for someone warm, welcoming, dependable, detail-oriented, calm under pressure, organized, proactive, and genuinely passionate about helping others feel their best.