Medical Support Specialist: Patient Care & Testing Expert

Concentra; Iowa; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer

Medical, Vision, Prescription, Tele健康,

Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra is seeking a Medical Support Specialist to perform routine medical and testing procedures under direct supervision, while supporting registration and referral management. You will deliver efficient, one-on-one patient care and contribute to a welcoming, professional experience for every patient.

Responsibilities include DOT and Non-DOT testing, assisting clinicians, handling documentation, and front/back office tasks with HIPAA compliance.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred or 1+ year direct patient care experience as MA
• Knowledge of medical procedures and terminology
• Working knowledge of occupational medicine requirements (state specific) preferred

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing
• Prepare patients for exams including vital signs and ancillary testing
• Assist providers during examination and treatment
• Handle front and back office duties and proper record keeping
• Ensure HIPAA compliance and maintain patient confidentiality

Skills

Medical terminology

Customer service

HIPAA/compliance

Attention to detail

Teamwork

Communication

Education

Medical Assistant program

Tools

Microsoft Office

EMR systems

Job description

Concentra is seeking a Medical Support Specialist to perform routine medical and testing procedures under direct supervision, while supporting registration and referral management. You will deliver efficient, one-on-one patient care and contribute to a welcoming, professional experience for every patient.

Responsibilities include DOT and Non-DOT testing, assisting clinicians, handling documentation, and front/back office tasks with HIPAA compliance.