Medical Support Specialist: Patient Care & Testing

Concentra; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer M

Medical, Vision, Prescription, Tele健康,

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Colleague Referral Bonus Program

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra in Houston, TX seeks a Medical Support Specialist to deliver routine medical procedures under clinician supervision, assist in registration and referral management, and ensure a positive patient experience through welcoming, respectful care.

Key duties include preparing patients, taking vital signs, assisting during exams, performing rapid tests, handling front office tasks, maintaining records and HIPAA compliance, and supporting center operations in a fast-paced environment.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred, or 1 year of direct patient care.
• Knowledge of medical terminology and procedures; state-specific rules may apply.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for exams, take vital signs, and arrange tests such as vaccines or phlebotomy.
• Perform rapid screening tests and assist providers during examinations.
• Manage front/back office duties and ensure accurate documentation.
• Maintain equipment, supplies, and HIPAA-compliant records.

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Decision Making

Customer Service

HIPAA/PHI Compliance

Communication Skills

Teamwork

Training & Certifications

MS Office

Education

Medical Assistant Program

Tools

Microsoft Office

Job description

Concentra in Houston, TX seeks a Medical Support Specialist to deliver routine medical procedures under clinician supervision, assist in registration and referral management, and ensure a positive patient experience through welcoming, respectful care.

Key duties include preparing patients, taking vital signs, assisting during exams, performing rapid tests, handling front office tasks, maintaining records and HIPAA compliance, and supporting center operations in a fast-paced environment.