Clinical Support Specialist: Patient Care & Testing

Concentra, Inc; Commerce (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

Concentra, Inc. is hiring a Medical Support Specialist to deliver routine medical procedures under clinician supervision. The role includes patient preparation, testing, and assisting providers in a fast-paced clinic environment.

Responsibilities cover both clinical tasks and clerical duties, with focus on accurate documentation, patient flow, and excellent patient experiences. Training and HIPAA compliance are emphasized.

Qualifications

• Graduate of an accredited medical assistant program with externship (preferred) or at least 1 year direct patient care as MA.
• At least 6 months medical assistant experience.
• Knowledge of medical procedures and terminology.
• Occupational medicine knowledge is preferred.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for physical exams and ancillary testing (vaccines, phlebotomy, PFTs, audiograms).
• Perform rapid screening tests (influenza, strep, glucose, etc.).
• Assist providers during examinations and treatments.
• Handle front and back office duties and maintain records.
• Ensure HIPAA compliance and patient confidentiality.
• Greet patients, confirm authorization, check in/out, and coordinate results.
• Maintain and calibrate medical devices and equipment.

Skills

Service mentality

Attention to detail

HIPAA awareness

Communication skills

Teamwork

Multi-line phone handling

Training compliance

Electronic documentation

Education

Vocational/ Technical/ Business School

Tools

Microsoft Office

Job description

Concentra, Inc. is hiring a Medical Support Specialist to deliver routine medical procedures under clinician supervision. The role includes patient preparation, testing, and assisting providers in a fast-paced clinic environment.

Responsibilities cover both clinical tasks and clerical duties, with focus on accurate documentation, patient flow, and excellent patient experiences. Training and HIPAA compliance are emphasized.