Medical Support Specialist: Fast-Paced Patient Care & DOT Testing

Concentra; Wilkes-Barre (Luzerne County); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer 


Medical, Vision, Prescription, Telehe​

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Colleague Referral Bonus Program

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra is seeking a Medical Support Specialist to perform DOT and non-DOT drug testing, assist clinicians, and manage patient flow in a fast-paced center. You will also handle front-office duties, documentation, and HIPAA compliance while delivering compassionate care.

The role requires training and certifications in drug screening and related procedures, with opportunities for professional development and benefits coverage. Join a team focused on quality patient experience.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred.
• Or at least one year of direct patient care experience as a medical assistant.
• Military medical specialist experience must meet state requirements.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for examinations including vital signs and ancillary testing.
• Perform rapid screening tests (influenza, strep, glucose, etc.).
• Assist providers during examination and treatment.
• Triage emergent patients and perform routine procedures as ordered.
• Prepare and assist with procedure setup and injury care.
• Apply bandages, dressings and splints as ordered.
• Dispense medications and DME per state regulations.
• Maintain supplies, clean rooms and equipment, and stock exam rooms.
• Document accurately and manage front office tasks.

Skills

Service Mentality

Attention to Detail

Sense of Urgency

Initiative & Flexibility

Decision Making

Customer Service

HIPAA/PHI Handling

Communication Skills

Teamwork

Training Participation

Microsoft Office

Data Entry

Drug Screen Collection

Breath Alcohol Certification

Hair and Oral Fluids Collection

Education

Medical Assistant program with externship

Direct patient care experience as Medical Assistant

Military medical specialist experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Concentra is seeking a Medical Support Specialist to perform DOT and non-DOT drug testing, assist clinicians, and manage patient flow in a fast-paced center. You will also handle front-office duties, documentation, and HIPAA compliance while delivering compassionate care.

The role requires training and certifications in drug screening and related procedures, with opportunities for professional development and benefits coverage. Join a team focused on quality patient experience.