Medical Support Specialist: Elevate Patient Care & Procedures

Concentra; California (MO); On-site; USD 32,000 - 37,000; Full time

Job summary

Concentra is seeking a Medical Support Specialist to join our patient care team. You will perform routine medical procedures under clinician supervision and support registration and referral management to ensure an excellent patient experience from welcome to care delivery.

This role emphasizes accurate testing, front/back office duties, HIPAA compliance, and teamwork in a fast-paced center. Prior medical assistant experience is preferred, with ongoing competency training provided.

Qualifications

• Experience in medical support or similar role is preferred.
• Knowledge of medical procedures and terminology.
• Understanding occupational medicine requirements (state-specific) preferred.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for physical examinations, including vitals and ancillary testing.
• Assist providers during examination and treatment.
• Handle front and back office tasks and documentation for patient care.
• Maintain supplies, cleanliness, and proper stock in exam rooms.
• Ensure HIPAA compliance and communicate wait times to patients.

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative and Flexibility

HIPAA/PHI Handling

Education

Vocational/Technical/Business School

Tools

Microsoft Office

Electronic Medical Records

Job description

Concentra is seeking a Medical Support Specialist to join our patient care team. You will perform routine medical procedures under clinician supervision and support registration and referral management to ensure an excellent patient experience from welcome to care delivery.

This role emphasizes accurate testing, front/back office duties, HIPAA compliance, and teamwork in a fast-paced center. Prior medical assistant experience is preferred, with ongoing competency training provided.