Medical Support Specialist - Dynamic Patient Care Pro

Concentra; Franklin (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) Employer Match

Medical & Dental Plans

Paid Time Off

Tuition Reimbursement

Commuter Benefits

Life & Disability Insurance

Employee Discounts

Job summary

Concentra in Franklin, OH is seeking a Medical Support Specialist to join our patient care team. You will perform routine medical procedures under supervision, register patients, and manage referrals while delivering a positive patient experience.

Responsibilities include DOT and non-DOT testing, preparing patients for exams, assisting clinicians, handling documentation, and maintaining equipment and supplies in a fast-paced clinic. Strong clinical competency and HIPAA compliance are essential.

Qualifications

• Graduate of an accredited medical assistant program with externship, or 1 year of direct patient care experience.
• Must meet state requirements and credentials for employment.
• Knowledge of medical terminology and procedures.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for examinations and take vital signs.
• Perform rapid screening tests.
• Assist providers during examination and treatment.
• Handle front and back office duties and patient documentation.
• Maintain equipment, supplies, and cleanliness; ensure HIPAA compliance.

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Customer Service

Education

Vocational/Technical/Business School

Tools

Microsoft Office

Job description

Concentra in Franklin, OH is seeking a Medical Support Specialist to join our patient care team. You will perform routine medical procedures under supervision, register patients, and manage referrals while delivering a positive patient experience.

Responsibilities include DOT and non-DOT testing, preparing patients for exams, assisting clinicians, handling documentation, and maintaining equipment and supplies in a fast-paced clinic. Strong clinical competency and HIPAA compliance are essential.