Medical Support Specialist: Patient Care & Testing

Concentra; Lubbock (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Concentra seeks a Medical Support Specialist to join the patient care team. You will perform routine medical procedures under supervision, prepare patients for exams, and assist clinicians while maintaining accurate records and HIPAA compliance.

Responsibilities include DOT/non-DOT testing, specimen collection, rapid screenings, front/back office duties, and contributing to a respectful patient experience. Experience as a medical assistant and strong communication are valued.

Qualifications

• Graduate of an accredited medical assistant program with externship preferred or 1 year direct patient care experience as a medical assistant or military medical specialist.
• At least six months of medical assistant experience.
• Knowledge of medical procedures and terminology; occupational medicine knowledge preferred (state-specific).

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for physical examinations including vital signs and ancillary testing.
• Perform rapid screening tests (influenza, strep, glucose, etc.).
• Assist providers during examination and treatment.
• Handle routine medical procedures and triage emergencies.
• Clerical duties in front and back office and maintain patient records.
• Ensure HIPAA compliance and maintain a clean, organized center.
• Attend staff meetings and participate in required trainings.

Skills

Service Mindset

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Problem Solving

Customer Service

HIPAA/PHI Handling

Communication

Teamwork

Office Proficiency

Education

Medical Assistant externship preferred

Tools

Microsoft Office (Word/Excel/Outlook)

Electronic Health Records (EHR)

Job description

Concentra seeks a Medical Support Specialist to join the patient care team. You will perform routine medical procedures under supervision, prepare patients for exams, and assist clinicians while maintaining accurate records and HIPAA compliance.

Responsibilities include DOT/non-DOT testing, specimen collection, rapid screenings, front/back office duties, and contributing to a respectful patient experience. Experience as a medical assistant and strong communication are valued.