Medical Support Assistant: Patient Care & Scheduling

Veterans Health Administration; Jay (OK); Hybrid; USD 49,000 - 64,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Veterans Health Administration is seeking an Advanced Medical Support Assistant for the Jay, Oklahoma Community Based Outpatient Clinic. The role supports the health care team by managing patient communications, scheduling, and documentation in the electronic records system.

Typical hours are Monday–Friday, 8:00am–4:30pm, with telework eligibility and a competitive federal benefits package. The position is located within the Health Administration Service and requires collaboration with the

Qualifications

• Experience providing administrative patient support in a healthcare setting.
• Familiar with electronic medical record systems and scheduling processes.
• Eligible for federal employment and able to obtain necessary clearances.

Responsibilities

• Process incoming patient secure messaging through HealtheVet and coordinate with care team.
• Participate in team huddles to plan, problem solve, and follow up with patient care.
• Enter and verify information in the electronic record and clinic schedules.
• Schedule appointments following VHA directives and manage clinic calendars to avoid cancellations.
• Monitor pre-appointment requirements and ensure patient readiness for visits.

Skills

HealtheVet

CPRS

VSE

Tools

HealtheVet

CPRS

VSE

Job description

Veterans Health Administration is seeking an Advanced Medical Support Assistant for the Jay, Oklahoma Community Based Outpatient Clinic. The role supports the health care team by managing patient communications, scheduling, and documentation in the electronic records system.

Typical hours are Monday–Friday, 8:00am–4:30pm, with telework eligibility and a competitive federal benefits package. The position is located within the Health Administration Service and requires collaboration with the