Medical Support Assistant (Office Automation)

First Roles; Fort Carson (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Evans Army Community Hospital at Fort Carson, CO is seeking a receptionist to handle front-desk duties, intake, and basic clerical tasks. You will greet patients and visitors, collect identifying information, and determine the reason for visits or calls.

You will also verify eligibility and support appointment scheduling for clinics. The role includes maintaining accurate records and coordinating communications to ensure smooth clinic operations and patient flow.

Qualifications

• Prior reception experience preferred.
• Ability to verify eligibility and collect visitor information.
• Proficiency with basic clerical tasks and records.

Responsibilities

• Perform the full range of receptionist, recordkeeping and clerical duties.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Obtain identifying information and determine the nature of the visit/call.
• Schedule, maintain, and monitor patient appointment schedules for the clinic/practice.

Skills

Reception duties

Recordkeeping

Clerical tasks

Customer service

Tools

MS Office

Telephone system

Job description

About the Position: These position are located at Evans Army Community Hospital, Fort Carson, CO This is a Direct Hire Solicitation A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes.

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Obtain identifying information and determines the nature of the visit/call.
• Ensure eligibility for care, and contacts Patient Administration for verification.
• Schedule, maintain, and monitor patient appointment schedules for the clinic/practice.