Medical Support Assistant (Office Automation)

First Roles; San Diego (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Naval Medical Center San Diego, CA, is seeking a receptionist to join the Directorate of Surgery, Neurosurgery Department. This position is a Direct Hire Solicitation.

The role requires welcoming patients and visitors, handling telephone inquiries, maintaining appointment schedules and accurate patient records in compliance with regulations. It offers on-site work in a federal medical facility with opportunities to support clinical operations.

Qualifications

• Experience in reception and clerical tasks is preferred.

Responsibilities

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the medical treatment facility.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Maintain and monitor patient appointment or admission schedules for the assigned area.
• Maintain all patients' records according to regulations, ensuring each entry contains proper patient and health care provider identification.
• Resolve complaints of a local administrative nature and refer other complaints to the appropriate authorities.

Skills

Receptionist duties

Recordkeeping

Clerical skills

Job description

About the Position:

This position is located at the Naval Medical Center San Diego, CA within the Directorate of Surgery, Neurosurgery Department. This is a Direct Hire Solicitation

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the medical treatment facility.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Maintain and monitor patient appointment or admission schedules for the assigned area.
• Maintain all patients' records according to regulations, ensuring each entry contains proper patient and health care provider identification.
• Resolve complaints of a local administrative nature and refer other complaints to the appropriate authorities.