Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Cherry Point (VA); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

The position is located at Cherry Point Medical Treatment Facility, under the Directorate of Medicine-Family Medicine, with responsibilities including scheduling appointments, interviewing patients to obtain the reason for visit, and maintaining high-quality customer service.

This Direct Hire Authority (DHA) solicitation is used to recruit qualified candidates for the DoD competitive service; US citizens may apply, and qualifications include either one year of specialized experience or four

Competenze

• One year of specialized experience in scheduling patient/provider appointments.
• Experience using office automation software to enter or retrieve data.
• Proficiency as a typist: 40 words per minute with three or fewer errors.
• Education: four years of education above high school level.
• Combination of education and experience may qualify if total percentage ≥100%.

Mansioni

• Schedule patient and interview to obtain reason for visit.
• Maintain high-quality customer service for patients.

Conoscenze

Scheduling

Appointment coordination

Reception duties

Typing 40 wpm

Formazione

Four years of education above high school

Strumenti

Office automation software

Descrizione del lavoro

About the Position:

The position is located at Cherry Point Medical Treatment Facility, under the Directorate of Medicine-Family Medicine, scheduling appointments, interviewing patients to obtain reason for appointment, maintaining customer service.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year specialized experience which includes scheduling patient and/or coordinating provider appointments; utilizing office automation software to enter or retrieve data; and performing receptionist duties.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.