Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Frederick (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

US Military Treatment Facilities under DHA at Barquist Army Health Clinic, Fort Detrick, seeks a qualified candidate to support high-quality patient care and facility operations.

This Direct Hire Authority (DHA) vacancy emphasizes experience with scheduling, intake, and coordinating services across departments, with US citizens being eligible to apply.

Qualifications

• One year of specialized experience which includes maintaining and monitoring patient appointment schedules; utilizing automated systems; receiving patients and visitors as the initial point of contact; and coordinating patient services with other hospitals or specialties.
• Four years of education above the high school level; transcripts may be required.
• Combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

Responsibilities

• Maintaining and monitoring patient appointment schedules.
• Utilizing automated systems to manage patient flow.
• Receiving patients and visitors as the initial point of contact.
• Coordinating patient services with other hospitals or specialties.

Education

Four years of education above high school

Job description

About the Position :

This position is located at Barquist Army Health Clinic, Fort Detrick. Incumbent will provide support to ensure high-quality patient care and facility operations.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Who May Apply: US Citizens

In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes; maintaining and monitoring patient appointment schedules; utilizing automated systems; receiving patients and visitors as the initial point of contact; and coordinating patient services with other hospitals or specialties. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. Note: You must attach a copy of your transcripts.)

OR Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (Note: you must attach a copy of your transcripts.)