Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Fort Lee (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Kenner Army Health Clinic in Fort Lee, VA is seeking staff to greet patients and determine eligibility, transcribe requests into office systems, and manage patient treatment files. This is a Direct Hire Solicitation for a GS-04 level position.

You will work in a team dedicated to sustaining Soldiers medical readiness, with responsibilities including patient reception, documentation, and chart upkeep in a secure medical environment.

Qualifications

• Experience greeting patients in person or telephonically and determining patient eligibility.
• Transcribing oral communications into office automation systems to complete patient charts.
• Maintaining and uploading files pertaining to patient treatments.

Responsibilities

• Greet patients in person or telephonically to determine eligibility.
• Transcribe and process patient requests into electronic systems.
• Maintain and upload patient treatment files and records.

Skills

Greeting patients

Office automation

Record/file management

Education

Four years of education beyond high school

Job description

About the Position

This position is located in Fort Lee, Virginia at Kenner Army Health Clinic, Fort Lee Army Base. Be part of a team working toward the same goal of ensuring we do all we can to sustain Soldiers medical readiness.

Direct Hire Solicitation

This is a Direct Hire Solicitation

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience

One year of specialized experience which includes greeting patients in person or telephonically to determine patient eligibility; transcribing oral communication request into various office automation systems to complete patient chart; maintaining and uploading files pertaining to patient treatments. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

Education

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.