Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Illinois; On-site; USD 32,000 - 48,000; Full time

Job summary

US Military Treatment Facilities under DHA at Scott Air Force Base, Illinois, seeks a Medical Support Assistant (Office Automation) to perform clerical and receptionist duties in support of patient flows and records management.

Position is a Direct Hire Solicitation; eligibility requires US citizenship. Recruitment or relocation incentives and student loan repayment may be authorized; federal service credit for prior experience is possible. Salary is negotiable within GS-04/05 levels.

Qualifications

• One year of general experience: clerical, office or related work; able to use office automation tools, schedule appointments, maintain files/records.
• Two years of education above high school in an accredited program (transcripts may be required).
• A combination of education and experience may qualify if the percentage requirements total at least 100%.
• Proficiency: typing 40 WPM based on a 5-minute sample with ≤3 errors.

Responsibilities

• Receive patients, schedule appointments, and maintain charts/files/records (as applicable to the GS level).

Skills

Typing 40 wpm

Education

Two years of education above high school

Four years of education above high school

Tools

Office automation tools

Job description

About the Position:

This position is located at Scott Air Force Base, Illinois.

A recruitment or relocation incentive may be authorized.

Salary negotiation may be available for those candidates who are new to Federal service.

Student Loan repayment may be authorized.

Non-Federal work experience may be creditable for leave purposes.

This is a Direct Hire Solicitation Who May Apply: US Citizens

In order to qualify, you must meet the education or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Medical Support Assistant (Office Automation):

GS-04 Requirements

GS-04 General Experience

• One year of general experience. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, using various office automation tools, making appointments, and maintaining files and/or records.

GS-04 Education

• Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (you must provide copy of your Transcript).

GS-04 Combination of Education and Experience

• A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

GS-05 Requirements

GS-05 Specialized Experience

• One year of specialized experience which includes performing clerical and/or receptionist duties such as receiving patients, scheduling appointments; maintaining charts, files, or records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

GS-05 Education

• Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

GS-05 Combination of Education and Experience

• A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.