Medical Support Assistant - Integrated Care Scheduling
US-Department-of-Veterans-Affair
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Job summary
The U.S. Department of Veterans Affairs at the St. Cloud VA Health Care System is seeking a Medical Support Assistant for the Brainerd CBOC.
This role serves as the first contact for Veterans, families, and visitors and provides administrative support to clinical staff, including overseeing all scheduling clerical functions across PC ICC and SC ICC areas. Responsibilities include handling patient messages, using office automation systems, and maintaining knowledge of medical terminology to aid
Qualifications
- Meet and interact with individuals from varying backgrounds and health care team members.
- Proficient with office automation equipment and scheduling programs.
- Knowledge of basic medical terminology to assist in patient care.
- Ability to record patient messages and understand follow-up instructions.
Responsibilities
- Serve as the first administrative contact for Veterans and visitors.
- Provide administrative support to clinical staff and Veterans.
- Oversee daily clerical functions of scheduling in PC and SC ICC areas.
Skills
Education
Tools
Job description
The U.S. Department of Veterans Affairs at the St. Cloud VA Health Care System is seeking a Medical Support Assistant for the Brainerd CBOC.
This role serves as the first contact for Veterans, families, and visitors and provides administrative support to clinical staff, including overseeing all scheduling clerical functions across PC ICC and SC ICC areas. Responsibilities include handling patient messages, using office automation systems, and maintaining knowledge of medical terminology to aid
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