Medical Support Assistant (Advanced) – Flexible Shifts

US-Department-of-Veterans-Affair; Bedford Springs (MA); On-site; USD 52,000 - 66,000; Full time

Job summary

VA Bedford Health Care System in Bedford, MA is seeking Medical Support Assistants (Advanced) to join our team. These positions support multiple healthcare service lines, with day shifts and potential evenings, nights, weekends/holidays to cover shortages or high patient volume.

The work includes coordinating care, handling scheduling, and assisting clinical staff in a fast-paced environment. Candidates must meet basic VA requirements, including U.S.

Qualifications

• High school diploma or equivalent is required.
• No experience required for entry-grade MSAs.
• Must be able to communicate in English for direct patient care.
• U.S. citizenship required with VA allowances for certain exceptions.
• Grandfathering provisions apply for current VHA MSAs.

Responsibilities

• Provide medical support assistance across service lines.
• Assist in scheduling and coordinating care across disciplines.
• Maintain patient flow and support administrative duties.

Skills

Advanced health care process knowledge

Care coordination across disciplines

Patient flow optimization

Medical terminology

Interpersonal communication

Prioritization and organization

Written and verbal communication

Education

High school diploma / GED

Job description

VA Bedford Health Care System in Bedford, MA is seeking Medical Support Assistants (Advanced) to join our team. These positions support multiple healthcare service lines, with day shifts and potential evenings, nights, weekends/holidays to cover shortages or high patient volume.

The work includes coordinating care, handling scheduling, and assisting clinical staff in a fast-paced environment. Candidates must meet basic VA requirements, including U.S.