Medical Scheduling & Referrals Coordinator

IU Health; Bloomington (IN); On-site; USD 36,000 - 52,000; Full time

Job summary

IU Health in Bloomington, IN is seeking a Scheduling Coordinator for Urology to coordinate patient referrals and schedule specialty appointments. You will liaise between clinical and front office teams to ensure seamless care from referral through treatment.

The role requires obtaining and verifying documentation, insurance details, and orders, while complying with organizational and regulatory guidelines. Collaboration with departments and facilities is essential to optimize access and maintain

Qualifications

• Candidate must have a high school diploma or equivalent.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.

Responsibilities

• Coordinates all incoming and outgoing referrals while serving as a key liaison between clinical and front office teams to ensure seamless patient care.
• Responsible for scheduling specialty appointments in a timely and accurate manner.
• Obtains and verifies required documentation, insurance information, and provider orders, ensuring compliance with organizational and regulatory guidelines.
• Collaborates with departments and external facilities to optimize scheduling, support patient access, maintain accurate records and charge-related activities, and facilitate efficient coordination of care from referral through treatment.
• Schedules surgical procedures, diagnostic tests, therapy services and other medical appointments timely and accurately.
• May obtain related documentation (e.g., patient information, insurance coverage).
• Coordinates scheduling with other departments and facilities.
• Ensures optimal utilization of patient facilities to successfully support patient care.
• Maintains a variety of related records, code charges, etc. and performs related clerical & administrative duties.
• Ensures timely receipt of written orders and verifies that orders meet compliance guidelines as a quality assurance measure.
• May be responsible for charge audit functions for the department.

Education

High school diploma or equivalent

Tools

Cerner scheduling

Job description

IU Health in Bloomington, IN is seeking a Scheduling Coordinator for Urology to coordinate patient referrals and schedule specialty appointments. You will liaise between clinical and front office teams to ensure seamless care from referral through treatment.

The role requires obtaining and verifying documentation, insurance details, and orders, while complying with organizational and regulatory guidelines. Collaboration with departments and facilities is essential to optimize access and maintain