Scheduler

Nationwide Children's Hospital; Ontario (OH); On-site; USD 38,000 - 56,000; Full time

Job summary

Nationwide Children's Hospital Ontario Close to Home Clinical Therapies is seeking a Scheduler/Registrar to manage the patient scheduling process for their section. This role operates mid-morning to clinic close, typically 9:30–6:00 Monday–Thursday and 9:00–4:00 Friday.

The incumbent coordinates with clinical staff to ensure resources are available, sends reminders, maintains accurate records, and generates scheduling reports for stakeholders.

Qualifications

• High School graduate or equivalent, required.
• Two years of medical secretary experience, required.
• Excellent customer service skills to interact with the public internal and external.

Responsibilities

• Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling.
• Coordinates with relevant parties to ensure resources are available for scheduled events and collection of pre-registration information.
• Sends reminders or directs phone calls to patients, ensuring awareness of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

Skills

Customer service

Education

High School diploma

Job description

Overview

Scheduler/Registrar for Nationwide Children's Hospital Ontario Close to Home Clinical Therapies. Mid‑morning to closing hours of clinic, 9:30-6:00 Monday - Thursday, 9:00-4:00 Friday.

Job Description Summary

Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling.

Job Description

Essential Functions

• Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics.
• Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre‑registration information.
• Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

Education Requirement

High School graduate or equivalent, required.

Licensure Requirement

(not specified)

Certifications

(not specified)

Skills

Excellent customer service skills to interact with the public internal and external.

Experience

Two years of medical secretary experience, required.

Physical Requirements

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs, Standing
FREQUENTLY: Color vision, Flexing/extending of neck, Reaching above shoulder, Walking
CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting

Additional Physical Requirements Performed But Not Listed Above

Talking on telephone Constantly (67-100%)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"