Medical Scheduling & Administrative Support Assistant

US-Department-of-Veterans-Affair; Port Richey (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The U.S. Department of Veterans Affairs Health Administration Service is seeking a Medical Support Assistant to provide essential medical administrative support across Veterans Hospitals and Clinics.

The role focuses on accurate appointment management and coordinating administrative information between staff and patients. This position emphasizes proficiency in medical terminology, customer service, and secure handling of patient data within electronic health record systems, ensuring smooth

Qualifications

• Advanced knowledge of medical terminology.

Responsibilities

• Schedule and reschedule patient appointments.
• Greet patients and relay messages to staff.
• Coordinate information between clinical staff and patients.
• Enter and verify patient demographics and insurance information.
• Manage no-show information and appointments across multiple sources.
• Assist with transfers to other VA facilities or private hospitals as needed.

Skills

Medical terminology

Customer service

Computer systems

Appointment scheduling

Independent work

Professional communication

Education

High school diploma or GED

Tools

EHR systems

Job description

The U.S. Department of Veterans Affairs Health Administration Service is seeking a Medical Support Assistant to provide essential medical administrative support across Veterans Hospitals and Clinics.

The role focuses on accurate appointment management and coordinating administrative information between staff and patients. This position emphasizes proficiency in medical terminology, customer service, and secure handling of patient data within electronic health record systems, ensuring smooth