Healthcare Front Desk & Scheduling Specialist

CJMC; Perth Amboy (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Jersey Medical Center in Perth Amboy, NJ is seeking a receptionist to support scheduling, billing, and patient intake in a fast-paced front desk environment.

You will greet patients, collect demographic and insurance information, enter data accurately, verify coverage with insurers, obtain signatures, and collaborate with providers to ensure smooth daily operations while upholding HIPAA and CJMC policies.

Qualifications

• Two or more years in clerical/office support roles.
• Ability to adapt to changes readily.
• Ability to follow oral or written instructions.
• Ability to work with little or no supervision.
• Maintain confidentiality per HIPAA and CJMC policies.
• Complete assignments in a timely manner.
• Familiarity with CJMC policies and procedures is a plus.
• Team-oriented and capable of collaborating with staff.

Responsibilities

• Schedule, coordinate, and reschedule patient appointments.
• Greet patients promptly and helpfully.
• Maintain current information on providers' schedules.
• Answer phones and relay information to callers.
• Collect demographic and insurance data and enter into the system.
• Obtain signatures on consents and insurance forms.
• Verify coverage with insurers and confirm PCP status when needed.
• Handle inquiries and direct to appropriate departments.
• Perform exit billing and discuss outstanding balances.
• Manage daily cash collections.
• Maintain daily logs of uncompensated care and related applications.
• Input data into the ancillary database and batch daily encounters.
• Other front-end duties as assigned.

Skills

Adaptability

Follow instructions

Independence

Follow-through

Confidentiality

Time management

Teamwork

Policies & procedures knowledge

Job description

Central Jersey Medical Center in Perth Amboy, NJ is seeking a receptionist to support scheduling, billing, and patient intake in a fast-paced front desk environment.

You will greet patients, collect demographic and insurance information, enter data accurately, verify coverage with insurers, obtain signatures, and collaborate with providers to ensure smooth daily operations while upholding HIPAA and CJMC policies.