Medical Scheduler — Fast-Paced Clinic Coordinator (Temp)

San Francisco Chamber; Novato, Northern (CA, KY); Hybrid; USD 32,000 - 37,000; Full time

Job summary

San Francisco Chamber is seeking 5 Medical Schedulers for a busy Novato clinic. The role involves coordinating appointments, verifying information, and serving as the patient point of contact with a focus on excellent customer service.

Hours are standard business days, with a 3+ month assignment and potential for permanent hire. Background checks and drug screening are required prior to start.

Qualifications

• Experience in medical scheduling is preferred.
• Experience handling high call volumes is preferred.
• Insurance verification experience preferred.
• EMR/EHR experience preferred.
• Strong customer service and communication skills.
• Excellent organizational, multitasking, and time-management abilities.
• Ability to type 60+ WPM with accuracy.

Responsibilities

• Schedule patient appointments accurately and efficiently.
• Manage a high volume of inbound and outbound patient calls.
• Verify insurance eligibility and obtain required patient information.
• Maintain and update patient records within EMR/EHR systems.
• Provide professional, courteous, and proactive customer service.
• Assist patients with scheduling questions and appointment changes.
• Prioritize multiple tasks in a fast-paced clinical environment.
• Use scanners, copiers, and computers.

Job description

San Francisco Chamber is seeking 5 Medical Schedulers for a busy Novato clinic. The role involves coordinating appointments, verifying information, and serving as the patient point of contact with a focus on excellent customer service.

Hours are standard business days, with a 3+ month assignment and potential for permanent hire. Background checks and drug screening are required prior to start.