Medical Scheduler Coordinator: Smooth Appointments & Care

Staff Pro; Johnson City (TN); On-site; USD 22,000 - 30,000; Full time

Job summary

Staff Pro (United States) is seeking a highly organized Medical Scheduler in Johnson City, TN. You will coordinate patient appointments, manage calendars across multiple providers, and ensure clear communication with patients and staff to support a smooth clinic flow.

Ideal candidates have prior scheduling in healthcare, strong attention to detail, and proficiency with scheduling software and EHR systems. You will handle patient data with confidentiality in a fast-paced environment and support a

Qualifications

• High school diploma or equivalent (required); associate\'s degree preferred.
• Experience in medical scheduling, healthcare administration, or related role.
• Proficiency in scheduling software and electronic health record (EHR) systems.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of medical terminology (preferred).

Responsibilities

• Schedule patient appointments, follow-up visits, and procedures based on provider availability and patient needs.
• Coordinate and manage the schedules of multiple healthcare providers to optimize patient flow.
• Confirm appointments, reschedule as necessary, and provide patients with appointment details and preparation instructions.
• Accurately input patient information, appointment details, and insurance information into the scheduling system.
• Verify insurance coverage and ensure all necessary pre-authorization requirements are met.
• Address patient inquiries courteously, resolve scheduling conflicts, and provide timely solutions to issues.
• Communicate with medical staff and administrative teams to ensure a seamless patient experience.
• Maintain confidentiality and adhere to HIPAA regulations when handling patient information.

Skills

Communication skills

Organizational skills

Time management

Attention to detail

Multitasking

Education

High school diploma

Associate degree

Tools

Scheduling software

EHR systems

Job description

Staff Pro (United States) is seeking a highly organized Medical Scheduler in Johnson City, TN. You will coordinate patient appointments, manage calendars across multiple providers, and ensure clear communication with patients and staff to support a smooth clinic flow.

Ideal candidates have prior scheduling in healthcare, strong attention to detail, and proficiency with scheduling software and EHR systems. You will handle patient data with confidentiality in a fast-paced environment and support a