Medical Scheduler – Patient Intake & Appointments

StatCare; Knoxville (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

StatCare, a private pulmonary, critical care, sleep, and hospitalist practice in Knoxville, seeks a detail-oriented procedure scheduler. You will answer calls, direct inquiries, and record messages while maintaining patient data integrity and appointment flow.

The role requires a high school diploma and offers FT non-exempt status. Knowledge of EMR systems and scheduling software helps ensure smooth operations in a busy administrative office.

Qualifications

• High school diploma required.
• At least six months experience in a similar setting preferred.
• Ability to work in a fast-paced environment.
• Excellent phone etiquette and communication skills.
• Proficiency with computer systems and scheduling software.

Responsibilities

• Answer incoming calls promptly and courteously.
• Direct calls to appropriate areas or extensions.
• Record messages accurately and gather pertinent information.
• Maintain and update medical records/database entries.
• Schedule appointments and manage office scheduling policies.
• Assist with other administrative tasks as needed.
• Maintain confidentiality.
• Support charge entry or coding issues as needed.

Skills

Phone etiquette

Excellent communication

Multitasking

Customer service

Team collaboration

Education

High school diploma

Tools

Scheduling software

Electronic Medical Records (EMR)

Medical records database

Job description

StatCare, a private pulmonary, critical care, sleep, and hospitalist practice in Knoxville, seeks a detail-oriented procedure scheduler. You will answer calls, direct inquiries, and record messages while maintaining patient data integrity and appointment flow.

The role requires a high school diploma and offers FT non-exempt status. Knowledge of EMR systems and scheduling software helps ensure smooth operations in a busy administrative office.