Medical Scheduler

aMAYZing Kids; Rancho Santa Margarita (CA); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

PTO

FSA/HSA

Weekly bonus opportunities

Extensive training room

Job summary

aMAYZing Kids in Rancho Santa Margarita, CA is seeking an experienced Front Office Scheduler to join our pediatric therapy clinic. The role focuses on friendly patient intake, scheduling across therapists, and ensuring smooth daily operations in a welcoming environment.

The ideal candidate demonstrates excellent phone etiquette, can multi-task, and may speak Spanish. Experience with insurance verification and medical scheduling is preferred.

Qualifications

• Excellent phone etiquette and courteous communication.
• Bilingual Spanish preferred to assist diverse patients.
• Ability to multi-task and balance multiple schedules.
• Experience with insurance verification and medical scheduling preferred.

Responsibilities

• Answer multi-line phone and register patients with outstanding service.
• Schedule providers efficiently and manage referrals, reschedules and daily changes.
• Address parent questions and concerns timely and courteously.
• Protect patient privacy and confidentiality.
• Assist with insurance verification and medical scheduling when needed.
• Participate in team-building activities and trainings.

Skills

Phone etiquette

Bilingual Spanish

Scheduling

Multi-tasking

Customer service

Insurance verification

Organizational skills

Job description

Come work in a supportive, charismatic, and fun environment. Join our team!

aMAYZing Kids pediatric clinic in Rancho Santa Margarita, CA is currently seeking an experienced Front Office Scheduler(Full-Time) to join our AK family. We specialize in occupational therapy, physical therapy and speech therapy and are passionate about what we do both in the clinic and in the community.

We are looking for motivated, focused professionals looking for long term employment in our growing clinic. Candidates must have excellent phone etiquette, be courteous and motivated to educate and help our potential patients. Must be able to multi-task, pay attention to detail, and balance multiple schedules at the same time. Bilingual(Spanish) candidate preferred.

Benefits Include:

• Health insurance
• PTO
• FSA/HSA
• Weekly bonus opportunities
• Extensive training room

Main Job Tasks and Responsibilities

• Answer multi-line phone and facilitate registration process with outstanding customer service skills
• Present excellent organization skills in order to schedule providers efficiently and have the motivation to keep up on referrals, reschedules and daily changes to schedule
• Handle parent questions & concerns in timely & courteous manner
• Safeguard patient privacy and confidentiality
• Knowledge of insurance verification and experience with medical scheduling preferred
• Participate in fun & positive team building activities

Lake Forest

25531 Commercentre Drive Suite 120, Lake Forest CA 92630
Tel: [phone]