Scheduler - Bilingual

TEEMA Group; Union City (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a Center Scheduler in Union City, California. This role is crucial in coordinating medical appointments and referrals, ensuring timely patient care. Candidates should have at least two years of experience in healthcare, excellent communication skills, and proficiency with scheduling systems. This is an on-site position that requires a detail-oriented and proactive individual ready to support patient access to care. Interested applicants can email their resume directly for consideration.

Qualifications

• Minimum of two years of experience in a healthcare setting, preferably with elderly populations.
• Knowledge of healthcare operations and experience in medical scheduling.
• Flexible, proactive, and willing to support all aspects of organizational operations.

Responsibilities

• Generate specialty referrals and schedule medical appointments.
• Prepare and manage documentation related to medical appointments.
• Communicate professionally with providers and patients.
• Coordinate appointment-related services, including transportation.

Skills

Excellent written and verbal communication skills

Proficiency with computers and healthcare scheduling systems

Strong organizational skills

Job description

The Center Scheduler plays a vital role in ensuring smooth, timely, and coordinated patient care by managing both in-house and external medical appointments. Under the direction of the Program Manager, this position serves as a key point of coordination between patients, families, providers, and the care team. This is an excellent opportunity for a detail-oriented healthcare professional who enjoys organization, collaboration, and making a meaningful impact on patient access to care.

Duties

• Generate specialty referrals and schedule both in-house and external medical appointments.
• Prepare and provide all required documentation for medical and specialty appointments.
• Cancel or reschedule appointments as needed and notify patients and families promptly.
• Enter, track, and maintain all in-house and external appointments within the scheduling system.
• Complete and manage paperwork related to all medical appointments.
• Schedule and coordinate audiology, podiatry, dental, optometry, and other specialty referrals.
• Generate referral forms for visiting Primary Care Physicians (PCPs) and enter them into the scheduling system.
• Send completed appointment documentation to PCPs following patient visits.
• Obtain, track, and manage diagnostic requests and billing forms as required.
• Prepare podiatry related forms for podiatry visits.
• Communicate clearly and professionally—both verbally and in writing with providers, patients, families, and team members.
• Update the scheduling system promptly to reflect appointment changes.
• Prepare and maintain monthly specialist calendars within practice management software.
• Provide coverage for other schedulers as needed.
• Contact facilities to obtain test results when not received in a timely manner.
• Prepare appointment-related paperwork for meals and transportation coordination.
• Coordinate appointment-related services, including transportation, meals, translation, and patient escorts.
• Perform all other reasonably related duties as assigned.

Required Qualifications

• Minimum of two (2) years of experience in a healthcare setting; experience working with elderly populations preferred.
• Knowledge of healthcare operations with demonstrated experience in medical scheduling and billing across diverse patient populations.
• Excellent written and verbal communication skills.
• Proficiency with computers and healthcare scheduling or practice management systems.
• Flexible, proactive, and willing to support all aspects of organizational operations.

Desired Qualifications

• Experience working in a multi-specialty or community-based healthcare environment.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Experience coordinating ancillary services such as transportation, meals, or translation support.

Location: On-site

If you're interested, please reply to this advertisement or directly email your resume to me at [e-mail] or by calling/texting [phone].

I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!