Medical Scheduler

Riverhills Neuroscience; Cincinnati (OH); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Riverhills Neuroscience is seeking a Medical Scheduler for their Norwood Office. The successful candidate will schedule patient appointments, manage communications, and handle sensitive patient information, contributing significantly to a top-notch patient experience. This role offers a hybrid work option post-training and several key benefits for full-time employees.

Benefits

401k with Profit Sharing and 4% Company Match

Comprehensive Medical, Dental, and Vision insurance

Long-Term and Short-Term Disability Insurance

Paid Holidays

Over three weeks of Paid Time Off

Continuing Education Reimbursement

Uniform Allowance

Free Parking

Qualifications

• One (1) year of prior health care scheduling experience preferred.
• Capacity to handle severely ill patients and manage sensitive, confidential information.
• Must be able to work 8:30am-5pm.

Responsibilities

• Schedule appointments for patient visits according to each physician's protocol.
• Review and process all scheduling requests in a timely manner.
• Confirm patient appointments and manage appointment recall.

Skills

Effective communication

Multitasking

Interpersonal skills

Tools

Electronic Medical Record (EMR)

Practice management system

Job description

About Us

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.

Position: Medical Scheduler

Location: Norwood Office

Department: Central Scheduling

Schedule: 8:30am-5pm, Hybrid work-from-home option post-training, Monday through Friday, No Weekends and No Holidays

Key Benefits For Full-Time Employees

• Competitive pay based on experience
• 401k with Profit Sharing and 4% Company Match
• Comprehensive Medical, Dental, and Vision insurance
• Long-Term and Short-Term Disability Insurance
• Company Paid Life Insurance
• Paid Holidays
• Over three weeks of Paid Time Off
• Continuing Education Reimbursement
• Uniform Allowance
• Free Parking
  
  

Responsibilities

As a Medical Scheduler at Riverhills Neuroscience, you will play a crucial role in patient services, contributing to our goal of providing a top notch patient experience. Your responsibilities include:

• Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.
• Review, process and return all scheduling requests in a timely manner.
• Cancel and reschedule appointments as needed to accommodate the physician's schedule.
• Accommodate requests from the physician/clinical staff to schedule appointments for emergency cases.
• Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.
• Communicate to patient their financial obligations and/or refer patient to the billing business office.
• Confirm patient appointments and manage appointment recall.
• All other duties as assigned.
  
  

Background And Experience

• One (1) year of prior health care scheduling experience is preferred
• Must be able to work 8:30am-5pm
• Experience with an Electronic Medical Record (EMR) and practice management system is preferred
• Effective communication and professional demeanor, including sound judgment, maturity, and rapport-building with patients, public, and staff
• Capacity to handle severely ill patients and manage sensitive, confidential information according to policy
• Calm multitasking abilities and tactful, diplomatic interactions with patients and staff, demonstrating good interpersonal skills.
  
  

If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

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Job Posted by ApplicantPro