Remote Medical Scheduler

Diagnostic Imaging Centers of Texas; Houston (TX); Remote; USD 40,000 - 55,000; Full time

Job summary

Join a leading outpatient care center as a Scheduling Specialist. This remote role, requiring Texas residency, focuses on enhancing patient experience during MRI scheduling and follow-up, ensuring exceptional service through professionalism and empathy for patients. Candidates should possess strong communication skills and prior experience in medical scheduling.

Benefits

Competitive Pay

Career Growth Opportunities

A Learning-Focused Culture

A Chance to Make a Difference for Patients

A Job You’ll Love

Qualifications

• Strong phone skills and communication abilities.
• Empathetic and detail-oriented approach to patient care.
• Ability to work independently in a remote setting.

Responsibilities

• Schedule and confirm imaging appointments accurately.
• Follow up with patients post-exam for feedback.
• Maintain accurate documentation and scheduling data.

Skills

Communication

Customer Service

Attention to Detail

Education

Experience in medical scheduling or patient relations

Tools

EMR/scheduling software

Job description

Join to apply for the Scheduling Specialist role at Diagnostic Imaging Centers of Texas.

Description

Remote Medical Scheduler - Bilingual Spanish Preferred

Please note: This is a remote position but you MUST live in Texas and be open to visiting the corporate offices in Houston if required.

Memorial MRI and Diagnostic, part of the DICOT family, is looking for a Medical Scheduler & Patient Liaison to enhance our patient experience from start to finish. You will book appointments, check in with patients before scans, follow up afterward, and help patients feel confident and comfortable about their MRI.

What We Offer

• Competitive Pay
• Career Growth Opportunities
• A Learning-Focused Culture
• A Chance to Make a Difference for Patients
• A Job You’ll Love

What You’ll Do

• Schedule imaging appointments accurately and professionally
• Conduct pre-exam confirmation calls to answer questions and reduce no-shows
• Follow up with patients post-exam to gather feedback and ensure satisfaction
• Support internal teams with insights from patient interactions to improve service quality
• Maintain documentation and scheduling data with high accuracy
• Contribute to efforts to increase MRI conversion rates

What You’ll Need

• Experience in medical scheduling, customer service, or patient relations
• Exceptional phone and communication skills
• A warm, empathetic, and detail-oriented approach to patient care
• Ability to work independently remotely
• Comfort with EMR/scheduling software and medical terminology
• Residency in Texas

About Us

Memorial MRI and Diagnostic, part of the DICOT family, is a leader in outpatient radiology, offering MRI, CT, Ultrasound, X-Ray, Nuclear Medicine, Arthrography, and Myelography. We serve Houston, Dallas/Fort Worth, Corpus Christi, Beaumont, and nearby communities.

EEO Statement

We are committed to equal opportunities and a workplace free from discrimination or harassment.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Outpatient Care Centers