Medical Registration Specialist: Patient Flow & Scheduling

Indiana University Health System; Fishers (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Indiana University Health System in Fishers, IN seeks an organized, patient-facing Administrative Specialist to support front desk operations. You will schedule appointments, collect demographics, explain charges and policies, and enter charges accurately to ensure smooth patient flow and correct billing.

The role requires attention to detail, teamwork, and the ability to adapt to changing priorities. A high school diploma and 0–3 years of administrative experience are preferred, with basic MS

Qualifications

• High School Diploma or GED required.
• 0–3+ years relevant administrative experience preferred.
• Experience with matrix organizations and complex work environments a plus.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients.
• Schedules appointments; interviews patients for medical information; explains charges and policies; validates and enters charges; collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focused

Self-starter

Adaptable

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health System in Fishers, IN seeks an organized, patient-facing Administrative Specialist to support front desk operations. You will schedule appointments, collect demographics, explain charges and policies, and enter charges accurately to ensure smooth patient flow and correct billing.

The role requires attention to detail, teamwork, and the ability to adapt to changing priorities. A high school diploma and 0–3 years of administrative experience are preferred, with basic MS