Patient Access & Billing Specialist

IU Health; Indiana (PA); On-site; USD 29,000 - 36,000; Full time

Job summary

IU Health in Spencer, IN is seeking a front desk specialist to manage patient flow and administrative tasks in the Primary Care Building. You will schedule appointments, collect patient information, explain charges, and ensure accurate records for reimbursement.

The role requires a High School Diploma, comfort with basic MS Office, and the ability to interpret insurance information and medical terminology. Prior healthcare exposure is preferred and you will be part of a courteous,

Qualifications

• High School Diploma or GED required.
• Prefer relevant experience in a healthcare setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information and knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office.

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Patient scheduling

Medical terminology

Insurance information interpretation

Communication skills

Education

High School Diploma or GED

Tools

MS Office

Job description

IU Health in Spencer, IN is seeking a front desk specialist to manage patient flow and administrative tasks in the Primary Care Building. You will schedule appointments, collect patient information, explain charges, and ensure accurate records for reimbursement.

The role requires a High School Diploma, comfort with basic MS Office, and the ability to interpret insurance information and medical terminology. Prior healthcare exposure is preferred and you will be part of a courteous,