Patient Access & Registration Specialist

Indiana University Health; West Lafayette (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K with employer match

Tuition reimbursement

Employee Assistance Program

Wellness incentive program

Job summary

Indiana University Health in West Lafayette, IN, is seeking team members who will ensure smooth patient flow, accurate data collection, and clear communication with patients about charges and policies.

The role requires a high school diploma or GED, familiarity with insurance details, and preferred healthcare experience. Proficiency with MS Office is expected, with weekend coverage as needed.

Qualifications

• High School Diploma or GED required.
• Ability to interpret insurance information and medical terminology.
• Experience in healthcare setting preferred.

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate financial and demographic records for patients to ensure reimbursement and outcomes.
• Schedules appointments, interviews patients for medical information, explains charges and policies, enters charges, collects payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

MS Office

Job description

Indiana University Health in West Lafayette, IN, is seeking team members who will ensure smooth patient flow, accurate data collection, and clear communication with patients about charges and policies.

The role requires a high school diploma or GED, familiarity with insurance details, and preferred healthcare experience. Proficiency with MS Office is expected, with weekend coverage as needed.