Patient Access & Registration Specialist I

Indiana University Health; Carmel (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health's Riley Multi-Specialty Pediatrics Department in Carmel, IN is seeking an organized administrative support professional for full-time days. The role centers on smooth patient flow, accurate record-keeping, and clear communication about charges and policies.

You will schedule appointments, interview patients for medical information, enter charges, and assist callers, ensuring a professional experience for patients and families. This is an equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• 0–3+ years of relevant administrative experience.
• Experience in a matrix organization and complex work environment is a plus.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Schedules appointments and interviews patients for medical information.
• Explains charges and policies, validates and enters charges, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focused

Self-starter

Adaptability

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health's Riley Multi-Specialty Pediatrics Department in Carmel, IN is seeking an organized administrative support professional for full-time days. The role centers on smooth patient flow, accurate record-keeping, and clear communication about charges and policies.

You will schedule appointments, interview patients for medical information, enter charges, and assist callers, ensuring a professional experience for patients and families. This is an equal opportunity employer.