Medical Referrals & Scheduling Specialist

Workstream; Medford (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Workstream in Medford, Oregon seeks an organized medical front desk coordinator to greet patients, answer phones, and process referrals. You will input patient demographics, verify insurance authorizations, and schedule appointments while coordinating with referring and specialty providers.

The role emphasizes accurate data entry, prompt referral handling, and collaboration with the insurance team to secure necessary pre-authorizations. Strong customer service and reliability are essential.

Qualifications

• Experience greeting patients and answering phones in a medical setting.
• Familiarity with medical referrals and scheduling is a plus.
• Ability to coordinate with insurance and referring providers.

Responsibilities

• Greet patients and answer phones; provide courteous assistance.
• Process incoming referrals and verify patient demographics.
• Schedule patient appointments and communicate with providers.
• Coordinate with insurance authorization to ensure pre-authorization requirements.
• Maintain accurate records and provide excellent customer service.

Skills

Customer service

Phone etiquette

Medical office experience

Attention to detail

Job description

Workstream in Medford, Oregon seeks an organized medical front desk coordinator to greet patients, answer phones, and process referrals. You will input patient demographics, verify insurance authorizations, and schedule appointments while coordinating with referring and specialty providers.

The role emphasizes accurate data entry, prompt referral handling, and collaboration with the insurance team to secure necessary pre-authorizations. Strong customer service and reliability are essential.