Medical Records & Front Office Specialist (EHR)

Nmpca; Espanola (NM); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical, Dental, and Vision Insurance

Paid Holidays

Job summary

El Centro Family Health is seeking a Medical Records Clerk in the Operations department. The role involves scanning, pulling, auditing patient charts, and supporting front office duties at multiple sites, with travel to outlying clinics as needed.

Responsibilities include maintaining chart accuracy, handling insurance verification, and assisting with scheduling and billing tasks. Prior experience with EHR systems and excellent confidentiality are essential.

Qualifications

• High school diploma or GED required.
• Bilingual Spanish/English preferred.
• Experience with medical terminology and health insurance claims a plus.

Responsibilities

• Scan, pull, and audit patient charts.
• Cross-train and travel to outlying clinics as needed.
• Call patients 2 days before appointments to remind them.
• Collect co-pays and verify insurance cards.
• Maintain record accuracy and file medical reports.
• Provide clerical support including messaging for providers.
• Coordinate scheduling and update patient information.
• Process formal medical record requests with proper authorization.

Skills

Bilingual Spanish/English

Data entry

Customer service

Interpersonal communication

Education

High School Diploma or GED

AA Degree

Tools

ECW EHR

Job description

El Centro Family Health is seeking a Medical Records Clerk in the Operations department. The role involves scanning, pulling, auditing patient charts, and supporting front office duties at multiple sites, with travel to outlying clinics as needed.

Responsibilities include maintaining chart accuracy, handling insurance verification, and assisting with scheduling and billing tasks. Prior experience with EHR systems and excellent confidentiality are essential.