Medical Records & Appointment Coordinator

Halifax County Government; North Carolina; On-site; USD 30,000 - 45,000; Full time

Job summary

Halifax County Government seeks a Medical Records/Appointment Unit Clerk to preregister patients, verify and update demographics, and collect insurance and financial information. The role includes obtaining copies of patient identification and scanning documents into the EHR.

You will also prepare and mail medical records under a valid Release of Information and assist with scheduling appointments. The position requires strong communication skills and the ability to relate to patients and staff

Qualifications

• Must have education and/or experience equivalent to high school graduation and at least two years of office/secretarial experience.
• Strong verbal communication and good PC skills are preferred.
• Ability to maintain patient confidentiality and communicate with diverse groups.

Responsibilities

• preregister patients and verify/update demographic information.
• Collect and enter all insurance and financial information.
• Obtain copies of patient identification.
• Retrieve and scan patient information into the EHR.
• Prepare and mail medical records under Release of Information.
• Assist with scheduling and direct calls to appropriate staff.
• Perform other duties as required.

Skills

Verbal communication

Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

PC proficiency

Job description

Halifax County Government seeks a Medical Records/Appointment Unit Clerk to preregister patients, verify and update demographics, and collect insurance and financial information. The role includes obtaining copies of patient identification and scanning documents into the EHR.

You will also prepare and mail medical records under a valid Release of Information and assist with scheduling appointments. The position requires strong communication skills and the ability to relate to patients and staff