Medical Records Coordinator: Detail‑Oriented & HIPAA‑Savvy

nhainc; Toledo (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO earned benefit

11 paid holidays

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Matching retirement plan

Employee Assistance Program

Job summary

Neighborhood Health Association (NHA) seeks a Medical Records Clerk to support providers and staff by handling clerical tasks and maintaining accurate patient records. You will manage referrals, release of information, and ensure proper documentation within the EHR.

Responsibilities include scanning, indexing, and tracking lab data, assisting with transcription, and supporting revenue-related documentation. Must have healthcare clerical experience and HIPAA knowledge.

Qualifications

• High school diploma or GED required.
• Medical records technician certification and/or CMA certification required; one year office/clinical experience preferred.
• Working knowledge of medical terminology.
• Knowledge of HIPAA and utilization management.
• Ability to maintain patient confidentiality.
• Demonstrates maturity, emotional intelligence, and ability to work under demanding clinical circumstances.
• Sensitivity to cultural, religious, and ethnic diversity.
• Strong organizational, communication, writing and listening skills.

Responsibilities

• Support patient care delivery by assisting health care providers with clerical duties.
• Process and route phone messages; manage logs and EHR entries.
• Manage external and internal patient referral processes.
• Handle requests for information and release of information from various sources.
• Verify and document information requests and scans/archives accordingly.
• Scan, index, and track laboratory data and dictation in the EHR.
• Assist with transcription services and scribe duties as trained.
• Assist in revenue generation through accurate documentation and insurance forms.

Skills

Organizational skills

Communication skills

Writing skills

Listening skills

Education

High school diploma or GED

Medical records technician certification

Certified Medical Assistant (CMA)

Job description

Neighborhood Health Association (NHA) seeks a Medical Records Clerk to support providers and staff by handling clerical tasks and maintaining accurate patient records. You will manage referrals, release of information, and ensure proper documentation within the EHR.

Responsibilities include scanning, indexing, and tracking lab data, assisting with transcription, and supporting revenue-related documentation. Must have healthcare clerical experience and HIPAA knowledge.