Processing Assistant IV - Public Health (Posting #611138-2956)

Halifax County Government; North Carolina; On-site; USD 30,000 - 38,000; Full time

Job summary

Halifax County Government seeks a Medical Records/Appointment Unit Clerk to pre-register patients, verify demographics, and collect insurance and financial information. The role also includes handling immunizations, tracking vaccines for young children, and managing document scanning into the EHR.

Qualifications include a high school diploma or equivalent and at least two years of office experience, with emphasis on confidentiality and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• At least two years of office assistant/secretarial experience preferred.
• Ability to maintain patient confidentiality and handle sensitive information.

Responsibilities

• Pre-register patients and verify/update demographic information.
• Collect and enter insurance and financial information; obtain copies of patient IDs.
• Compile and track immunizations; identify patients needing vaccines (children 24–36 months).
• Retrieve and scan patient information into the EHR; process Release of Information requests.
• Assist with scheduling appointments; direct calls to appropriate staff.
• Perform other duties as required by the unit.

Skills

Verbal communication

PC literacy

Patient interaction

Education

High school diploma or equivalent

Job description

Description:
This position will cover duties in the Medical Records/Appointment Unit. The primary duties of this position include: pre-registering patients; verifying and updating patient demographic information; collecting and entering all insurance and financial information; obtaining copies of patient identification; and act as Immunization Administrator which requires tracking immunizations and identifying patients who need vaccinations (specifically children 24 to 36 months). Other responsibilities include the following: retrieving and scanning all patient information into the patient’s EHR; preparing and mailing copies of all medical records for which there is a valid Release of Information; assisting with scheduling patient appointments; directing incoming calls to appropriate personnel; and performing other duties as required.

Requirements:
Any combination of education and experience equivalent to graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least two years of office assistant/secretarial experience. Prefer applicants with the following: strong verbal communication skills; personal computer knowledge and experience; and ability to relate and communicate with patients, staff, and people from all socio-economic groups and backgrounds. The ability to maintain patient confidentiality is required. All health department employees (with the exception of individuals with an accommodation or medical exemption) are required to get an annual flu shot vaccine as part of condition of employment.

Closing Date: Tuesday, October 6, 2026

**Applicants That Do Not Meet the Full Qualification Requirements, May Be Offered a Trainee or Work/Against Appointment** (only for positions that are work against eligible).

Halifax County is a drug-free workplace. A pre-employment drug test will be required of this position with the results being received (negative) prior to the first day of employment. In compliance with the Immigration Reform and Control Act of 1986, we will employ only those individuals who are US citizens or legal aliens authorized to maintain employment in the United States.

EOE/M/F/V/D