Processing Assistant IV-(Posting #611090-2958)

Halifax County Government; North Carolina; On-site; USD 30,000 - 45,000; Full time

Job summary

Halifax County Government seeks a Medical Records/Appointment Unit Clerk to preregister patients, verify and update demographics, and collect insurance and financial information. The role includes obtaining copies of patient identification and scanning documents into the EHR.

You will also prepare and mail medical records under a valid Release of Information and assist with scheduling appointments. The position requires strong communication skills and the ability to relate to patients and staff

Qualifications

• Must have education and/or experience equivalent to high school graduation and at least two years of office/secretarial experience.
• Strong verbal communication and good PC skills are preferred.
• Ability to maintain patient confidentiality and communicate with diverse groups.

Responsibilities

• preregister patients and verify/update demographic information.
• Collect and enter all insurance and financial information.
• Obtain copies of patient identification.
• Retrieve and scan patient information into the EHR.
• Prepare and mail medical records under Release of Information.
• Assist with scheduling and direct calls to appropriate staff.
• Perform other duties as required.

Skills

Verbal communication

Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

PC proficiency

Job description

Description

This position will cover duties in the Medical Records/Appointment Unit. The primary duties of this position include preregistering patients, verifying and updating patient demographic information, collecting, and entering all insurance and financial information, along with obtaining copies of patient phone identification. Other responsibilities include retrieving and scanning all patient information into the patients EHR and preparing and mailing copies of all medical records for which there is a valid Release of Information, assisting with scheduling patient appointments and directing incoming calls to appropriate personnel and performing other duties as required.

Requirements

Any combination of education and experience equivalent to graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience. Prefer applicants with strong verbal communication skills and personal computer knowledge and experience. Also, the ability to maintain patient confidentiality; relate and communicate with patients, staff, and people from all socio-economic groups and backgrounds.

All health department employees (with the exception of individuals with an accommodation or medical exemption) are required to get an annual flu shot vaccine as part of condition of employment.

**Applicants That Do Not Meet the Full Qualification Requirements, May Be Offered a Trainee or Work/Against Appointment** (only for positions that are work against eligible)

Halifax County is a drug-free workplace. A pre-employment drug test will be required of this position with the results being received (negative) prior to the first day of employment. In compliance with the Immigration Reform and Control Act of 1986, we will employ only those individuals who are U.S. citizens or legal aliens authorized to maintain employment in the United States.

EOE/M/F/V/D