Medical Receptionist - UCC/SC

Cook Children's Health Care System; Prosper (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children's Health Care System in Prosper, TX, seeks a Medical Receptionist to greet patients and manage a positive in-take and checkout experience. You will handle patient flow, answer phones, scheduling, registration, billing and payment collection, while following clinic policies and using basic medical terminology.

The role requires a high school diploma and customer service experience, with strong interpersonal and communication skills to stay composed under pressure and adapt to

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.

Responsibilities

• Greet patients and establish a friendly intake and check-out encounter.
• Manage patient flow, answer phones promptly and courteously.
• Schedule, register, and handle billing and payment collection activities.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Education

High School diploma

Job description

Location:

Prosper Medical Office Building

Department:

Cln-Plastics

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience

• High School graduate or equivalent required
• Customer service experience required

Knowledge, Skills & Abilities

• Exhibit good interpersonal and communication skills
• Maturity to withstand pressure that may arise in relation to the public and physician

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.